Fishpools Automates Bank Reconciliation Processes with Trintech’s Adra Matcher

Fishpools operates within the furniture retail industry and employs approximately 200 team members. While their annual revenue remains confidential, their operations involve managing high volumes of daily transactions. With no prior automated solution in place, they turned to Trintech to improve their financial reconciliation processes. The Financial Accountant, Diana Muho, spearheaded the initiative to implement Trintech’s mid-market solution for high-volume transactions, Adra Matcher.

Business Drivers for Change and the Decision Process

As a furniture retailer, managing a high volume of daily transactions presented several challenges, including:

• A high level of manual intervention in reconciliation processes
• Increased risk of user errors due to large transaction volumes
• Significant time spent on manual reconciliation
• A strong need to maintain accuracy in financial reporting

Prior to Trintech, reconciliations were performed manually using Excel spreadsheets, which was both time-intensive and error-prone. Recognizing the inefficiencies, Fishpools sought a robust and scalable solution to streamline operations and improve accuracy.

Fishpools’ decision to purchase Adra by Trintech was driven by their vision to enhance operational efficiency and reduce manual errors. The finance team, including the Finance Director, Head of Finance, and Financial Accountant, collectively evaluated solutions based on the following criteria:

• Precision and accuracy
• Efficiency and time savings
• User-friendliness
• Ease of implementation
• Availability of training materials
• Cost-effectiveness

After a thorough assessment of business needs and potential solutions, Trintech emerged as the clear choice for its advanced features, seamless integration capabilities, and strong support services.

Implementation and Rollout

Trintech’s implementation process of the Adra Matcher module exceeded expectations for Fishpools. The project, led by Trintech’s Professional Services team, was managed with professionalism from initiation to post-implementation support. The company’s primary concern—ensuring systematic daily bank reconciliation with minimal errors—was addressed effectively. The solution’s seamless integration with the company’s SWAN accounting software further enhanced its appeal.

The Solution in Action: Results and Benefits

Adra Matcher has been in use for nearly two years, exclusively within the finance department. It is primarily utilized for part of daily bank reconciliation, streamlining processes, and quickly identifying errors made during initial payment or sale transactions. While no specific KPIs or metrics were tracked prior to implementation, the solution has delivered significant time savings and operational improvements.

Since implementing Adra Matcher, Fishpools has experienced:

• Streamlined reconciliation processes
• Enhanced accuracy in financial reporting
• Significant time savings for finance staff
• Improved overall efficiency

While specific cost reductions or revenue growth metrics were not measured, Adra Matcher has clearly added value by eliminating manual errors and
expediting reconciliation tasks. The first year of implementation demonstrated a strong return on investment through time savings and error reduction.

Feedback and Recommendations from Fishpools

Fishpools’ finance team has praised Trintech’s professionalism and the user-friendly design of Adra Matcher. The seamless integration with existing processes and ongoing support from Trintech have solidified their satisfaction with the solution.

Fishpools Finance team shared the following advice for others considering Trintech: “This is a well-organized solution, and we highly recommend it.” The team unanimously agrees that the investment in Trintech was worthwhile due to the significant enhancements in their reconciliation process.

Looking ahead, Fishpools aims to continue leveraging Adra
Matcher to maintain its streamlined processes and benefit
from Trintech’s ongoing support whenever needed.